Thursday, July 26, 2012

Scooter with delicious check this at Scooters Frozen Custard

Scooter's Frozen Custard
Mardi and Denny Moore first opened the doors to Scooter's Frozen Custard at 6:00 pm, June 19, 2003. To our  surprise, we had a line out the door that very first day thanks to an extremely curious and supportive group of  neighbors. We work hard every day, with the help of our staff, to provide a product and an environment that  encourages each and every one of our customers to make a return trip to the corner of Belmont and Paulina.

Both Chicago area natives, for most of their careers, both Mardi and Denny worked in sales in the 
telecommunications field working closely with global account customers building and maintaining their 
corporate telecommunications infrastructures. Quite a bit of gobblety-gook for two people now having a blast creating memories in the ice cream biz. For years, both owners truly enjoyed working with their corporate clients until the climate in that industry changed. From change comes inspiration.

Denny had always said that "some day, I would like to leave the stress of the corporate world and just open up a hot dog stand." For Mardi, she swore she would never go into "retail," having seen the hard hours her mother worked in her businesses while growing up in the northwest suburbs of Chicago.  But, she was always looking for the right opportunity to inspire her to leave the corporate sales world. A drive by a suburban Frozen Custard shop was the light bulb that led them to research the industry. For months, they looked for reasons NOT to open up their shop and after lots of number crunching, they found themselves working with a couple of architects and building out their new store. Denny was not far off from his original idea. He thinks a Frozen Custard shop with "a darn good hot dog" is more fun anyway!

The most rewarding part of the business is being part of a community. Getting to know our neighbors and 
helping our neighbors have a place to get to know their neighbors was one of the goals of the business. The 
walk-up window was meant to be a gathering place for local residents and customers. It has turned into so much more. Bikers, stroller pushers, and other pedestrians join another favorite group of customers, the family dogs who, if big enough, will jump up to the window and place their order for a free cone to enjoy with their owner. But watch out for the smaller dogs. What they lack in height, they gain in speed and may eat their cone and yours if you are not paying attention.  


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